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SipStation Port Forwarding on a Juniper SSG5

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@KBliven wrote:

I'm fairly in the PBX arena so please bear with me.

I have installed FreePBX on a CentOS linux box. I am able to make calls between phones internally and need to take things to the next level. I recently purchased a trunk and a few DIDs from SIPStation. Everything appears to have installed correctly but I am thinking I am still not forwarding the ports correclty from my firewall to the PBX box.

I am using a Juniper SSG5 and have successfully forwarded ports for other functions like a web server and an OpenVPN server using a VIP. However, the ports suggested for SIPStation is causing me some frustration. The suggested ports are TCP and UDP on 5060 and UDP ports 10001-20000. I "thought" I have configured that correctly but something must be wrong as I continue to fail the firewall test with the following error message :

FIREWALL TEST WARNING
The test timed out which means your firewall is probably configured wrong.
If subsequent tests fail, check your port forwarding on the firewall.

In the Connectivity->SIPstation section, the primary and secondary server are registering successfully and I get green lights on both of those.

Also, I can call an outside phone number and it will ring but answering does not give any audio in either direction.

If someone who has got this running on a Juniper firewall could please share their config file sections I would be very appreciative. Reading some other posts makes me think it is an ALG issue. I tried adding IGNORE to the application in the policy but that didn't work. I am not sure how to shut it off completely. Some posts I read said it has to be shut off and others said it has to be turned on, which is adding to my confusion. I am just using the WebUI right now but can console into the box if I have to.

Version Info :
Firewall Juniper: SSG5
Hardware Version: 710(0)
Firmware Version: 6.3.0r14.0 (Firewall+VPN)
PBX Firmware:10.13.66-16
PBX Service Pack:1.0.0.0
FreePBX 13.0.192.19

The SSG is the only device between the pbx and the outside world. There will be about 10 phones on the internal network when all is finished. I have about 6 of them set up so far. Aastra 6757i's.

Any other info I missed just let me know.

Thanks,
Kent

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Participants: 2

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