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Trunk Failover not Working - Help

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@itmonitor wrote:

Hi,

I have FreePBX 13.0.190.12, with the following setup:

Trunk A: International Calls - Only Outbound, set to Continue if Busy, Trunk Dial Plan=left blank.
Trunk B: National Calls - Only Outbound, not set to Continue if Busy, Trunk Dial Plan=left blank
Trunks are ordered B on top and A the next down to it. When I click the + button on Route Priority, inside each Trunk (A and B), it will show Route Priority 0 (Zero).
Outbound Route A, linked to Trunk A only, Dial Plan 00.
Outbound Route B, linked to Trunk B only, Dial Plan X.
Outbound Routes are orderered Route A on top and below it Route B.
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Issue:
1. When I dial any international number (00+country code+phone number), it will route properly through Trunk A.
2. When I dial a local number (0+region code+phone number), it will not fail over from Trunk A to Trunk B and play the congestion message (The Number You Have Dialed in Not in Service).


Any advice is welcome! :slight_smile:

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