How to suppress queue toggle prompts
@gemtag wrote: We run an outbound call center, but do have a number of inbound calls come in. We want to use queues to handle the inbound calls, but have some issues to resolve. Our agents can be...
View ArticleAnnouncement record, paging and broadcasting
@munozj wrote: Our campus requires for us to have a method to be able to alert everyone of emergency situations on our campus. I setup an IVR that has1)" Record your announcement" Which directs...
View ArticleNo inbound audio to phone, but server receives audio
@Bw_directron wrote: We were using SIPStation for testing our server until our regular provider got our new fiber connection up and running. Inbound and outbound calls worked normally with Sipstation....
View ArticleAttended Transfer Timeout
@avayax wrote: Where do I change the attended transfer timeout?I.e. after a few rings and no answer the transferring party gets reconnected to the caller. I would like to turn this off. How would I do...
View ArticleVoice mail email to contain ring group
@BluePukeko wrote: I'm building a system where calls are routed to external numbers rather than extensions but still require to drop down to voice mail if unanswered.I don't want to create a bunch of...
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Transfered calls drop after 30 seconds
@mjcp wrote: I have a new install of FreePBX from the x64 iso. It has 2 x NICs - One for the internal LAN (internal LAN also has access to the external world), One for the External SIP trunk only....
View ArticleTransferred Calls in Q-Xact Reports?
@mvogel4949 wrote: As far as I can tell QXact reports do not keep track of transferred calls. A call that is answer by Jim and then transferred to his boss Mark and then transferred to Emily all shows...
View ArticleOne Way Audio Problem
@neoian1277 wrote: Hello everyone, I have a client that has got a FreePBX installation setup and running, however we seem so be having problems. First abit of info about the network, there are...
View ArticleFail2ban is banning the freepbx servers address instead of ip trying to reg
@Hawkeye wrote: Hi, cli is showing failures to register coming from 62.210.250.141 but fail2ban is banning the freepbx servers address No matching peer for '501' from '62.210.250.141:5110'[2015-09-03...
View ArticleExtensions in Queue can't pick up call
@Ajbryant wrote: I have a system running freePBX version 12.0.76.1 on Asterisk Version 11.10.0. We are using Grandstream GXP2000 phones (I know they're a little old but other than a few bugs they seem...
View ArticleVoicemail MP3 instead of WAV
@techs wrote: How would I change the voicemail email attachment from WAV to MP3? Posts: 6 Participants: 3 Read full topic
View ArticleTls encryption on an extension?
@mvogel4949 wrote: Anyone know of a good way to setup up TLS encryption on a remote phone extension? Thank you Posts: 1 Participants: 1 Read full topic
View ArticleTracking of unanswered and redialed numbers in FreePBX Queues
@muhajreen wrote: Hello experts, In a FreePBX queue: I would allow call centre agents and supervisors to be able to track which unanswered calls have been responded to later. In other words, agents...
View ArticleSipstation client a little dumb?
@deanot26508 wrote: I have joined a conversation before about this, never had an answer to it. Dynamic DNS via DynDns, DynDns notices an IP change, yet Sipstation module does not update the new IP and...
View ArticleGrandstream HT503 doesn't HangUP
@mogan wrote: Hello, my configuration is:Asterisk (Ver. 11.18.0)FreePBX 12.0.76 I'm using Grandstream HT503 (HT-503 V2.0A Software Version: Program -- 1.0.14.1; Bootloader -- 1.0.0.18; Core --...
View ArticleFreePBX 12 Follow Me configuration
@dks wrote: I upgraded our system to FreePBX 12 and m having trouble configuring with my follow me settings. Prior to this version I was able to suffix internal extensions with a # and follow me would...
View ArticleUpgrade issues and other errors
@duncanidaho wrote: I recently attempted to use my gui update to 12. However I am getting a lot of FOP, PHP and other disabled modules errors. I also am getting a security threat error that I can not...
View ArticleSupporting other languages besides English for things such as the "speak...
@Marbled wrote: Hi! I would like my PBX to support additional languages besides English so I have configured more than one language. *65, "Speak Your Extension Number", mostly works but doesn't say...
View ArticleCall to *number (gsm service provider callcenter *001 for example)
@ss4sgoku wrote: hi im having a lil trouble, i have a gsm gateway and i want to call my service provider for example in a cell phone i press 001 but i cant do that in the gsm trunk my calls have a...
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How I can map the outgoing caller-id of an extension from another system
@celson wrote: Hi all, We have this setup below, all calls are working except the caller-id when making outgoing calls. Their existing system is not capable of setting outgoing caller-id and can only...
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